You may recall us sending you a letter in September 2017 to inform you of our decision to upgrade Ramshaw, Butterknowle and Cockfield sewage treatment works.
We are planning to invest up to £9 million to upgrade various assets and processes at these sites. This will ensure that our treatment meets the latest regulations and returns water into the environment at the highest standard possible.
We plan to begin this scheme in January 2019 and expect it will take up to 12 months to complete. Our partner, Interserve Construction Limited, will be carrying out this work on our behalf. Plans for the works and regular updates once the works commence will be available on our community portal at www.nwlcommunityportal.co.uk.
We really want to understand your views about this essential work and how we can minimise any disruption you and your community may experience. We would like to invite you to attend a customer information drop-in session between 4:30pm and 7:00pm on Thursday 24th May at Ramshaw Primary School.
You can telephone our Customer Contact centre on 0345 717 1100, tweet us @nwater_care or visit our community portal at www.nwlcommunityportal.co.uk. Whichever way is best, we’d really like to hear from you.
Northumbrian Water Project Manager